FREQUENTLY ASKED QUESTIONS

What is payroll processing?
Payroll processing involves calculating and distributing employee salaries, withholding taxes, and managing other deductions. It ensures employees are accurately compensated and all tax/compliance obligations are met.
Why should I outsource my payroll?

Payroll software automates payroll tasks, reducing errors and saving time. It can account for and automate tax calculations, generate reports, and streamline your entire payroll management. TLDR – payroll is highly complicated, and payroll software removes this burden from small business owners.

Does Beyond file W-2s and 1099s?

Yes, Beyond automatically generates W-2s and 1099s and sends digital copies to your employees and contractors.

 
Can I pay independent contractors with Beyond's payroll software?

You sure can! Beyond Payroll supports paying both employees and independent contractors when you run payroll. The proper tax forms—1099 in the US generated for you.

Do I pay extra fees to run additional payrolls?

Every Beyond payroll plan is unlimited, so you don’t pay extra fees! Run payroll in minutes, anytime you want, at one price.

 
How does Beyond handle tax payments?

Beyond automates payroll tax calculations, deductions, and filings. Our platform and support team tracks changing tax rates and ensures timely submissions to tax authorities.

 
When can I begin using small business payroll software?

You don’t have to wait for a new quarter or year to start using payroll software—you can start running payroll at any time! And if you’re switching providers, you can make the transition easily by importing all the necessary forms and information in just a few minutes. Check out our handy support article to learn how you can switch to using Beyond’s payroll feature.

Who is our service for?

Our services are tailored for small business owners. Overlooked by traditional payroll companies and accountants, we feel the small business community is not getting the service it deserves. At Beyond, our passion is helping small business owners and entrepreneurs by taking the stress of payroll and accounting off their plate so they can focus on growing their business.

Where is your team located? What are their qualifications?

Each customer’s main point of contact is a dedicated in-house, professionally-trained payroll and bookkeeping expert, based in North America. Part of what makes Beyond unique is that we blend together the human touch with modern technology. Our in-house team is also supported by machine learning technology, which allows us to automatically process large amounts of financial data instantly, and close your books faster and accurately.

What does my payroll specialist do?

Unlike traditional payroll provides, Beyond assigns your company a dedicated payroll specialist that assists you with onboarding new employees, running payroll, support questions and more. 

What does my bookkeeper do?

Your bookkeeper reconciles your accounts, categorizes your transactions, and produces your financial statements. They also make adjustments to your books to ensure they’re tax-compliant. Occasionally your bookkeeper might need your input on things like categorizing a transaction properly, but we try our best to make bookkeeping as hands-off as possible for you.You can also book a call with your bookkeeper (or send them a message) whenever you’d like. There’s no extra fee or hourly charges for support—we’re always happy to nerd out about bookkeeping and your financial statements.

Does Beyond sync with QuickBooks or other accounting software?

We work with both QuickBooks Online and Xero because:

– Live in the cloud. You can access your reports and data from wherever you are.
– Essential features. QuickBooks Online and Xero are equipped with key features to simplify and manage your bookkeeping and grow your business. They will keep you tax-ready all year long.
– You own the software. If you ever decide to leave xendoo, you can take your data with you! Your new financial partner can pick up right where we left off.

I’m behind on my bookkeeping and taxes. Can you get me caught up?

Yep! You can add any amount of Catch Up bookkeeping to a standard Beyond plan. No matter how far behind you are (yes, even years behind), we can get you caught up quickly.

If you’re several years behind on your bookkeeping and taxes, you can get caught up and filed with Beyond Retro.

How do you receive my documents? Do I need to give you my receipts?

We use Plaid, which lets you securely connect your financial accounts to Beyond in seconds. This feature saves you the time and effort of manually uploading documents.

We connect with Stripe, Square, Shopify, PayPal, and Amazon. By connecting your payment processor, all of your transactions are automatically synced to Beyond platform.

We also support clients that use other merchant processors. We’ll work with you to connect accounts and pull the data we need to reconcile your books.

There are some times that we’ll request documents from you (like account statements or receipts), just to ensure the information we have is correct. If you need to share files with your bookkeeping team, it’s as simple as uploading a file. We’ll take care of the rest.

HAVE QUESTIONS? REACH US OUT ANYTIME!